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Our Warranty Policy

Clam Outdoors covers manufacture defects for products purchased through a certified Clam Outdoors dealer. We will only issue warranties to the original owner. Warranties will not be honored without original receipt of purchase. We will repair or replace at our discretion any product found to be defective due to a manufacturing defect within the specific products’ warranty time period.

Warranty Information

Please make sure to read your specifc products owner's manual for specific warranty information for that product. The information on this page covers categories overall. 

WARRANTY FORM INCLUDES SOME REQUIRED FIELDS.

Hub Ice Shelters

1 year

FishTrap Ice Shelters

1 year

IceArmor by Clam Apparel

1 year

Shelter Accessories

1 year

Heaters

1 year

Electrical and Lighting Accessories

1 year

Fishing Rods & Reels

1 year

Tip Ups

1 year

Tackle

No Warranty

Boots

1 year

Polar Trailers and Carts

1 year

Polar Accessories

1 year

Quick-Set Screen Tents & Accessories

1 year

Clam Nets

1 year

Clam Outdoors covers manufacture defects for products purchased through a certified Clam Outdoors dealer. We will only issue warranties to the original owner. Warranties will not be honored without original receipt of purchase. We will repair or replace at our discretion any product found to be defective due to a manufacturing defect within the specific products’ warranty time period.

Warranty repairs will be made without charge by a Clam authorized repair facility only. Transportation/shipping charges to Clam or authorized repair shop, are the responsibility of the customer. All other obligations or liabilities, including loss of use, inconvenience, commercial loss, and consequential damages are hereby excluded.

*Clam Outdoors reserves the right to change product models, features, and designs without incurring any obligation to incorporate such changes into already completed products, or those in the hands of the dealer or consumers. Products repaired or replaced under this warranty may or may not incorporate these changes.

Note: 

Warranties will not be honored without original receipt of purchase and images of the damaged product. The warranty is not transferable. The warranty period begins on the date of purchase and continues for the consecutive period thereafter. Warranties do not apply to floor or display models, out of box models, and it is at Clam Outdoors discretion to review items that have been purchased at discounts. 

To obtain a warranty you must have prior approval by filling out the online warranty form on our website. Once we receive your claim request, it will be reviewed in the order it was received. Someone from the warranty department will be in contact with you within 5 business days. If you are required to send the defective product back, this will be at the expense of the customer. Warranty repairs can take up to 1-2 weeks with shipping time.

Please fill out the form below to submit your warranty claim.