Please contact us via email at customerservice@clamcorp.com with your request. Please include your contact information as well as a detailed description of what you are looking for and we will contact you.
We encourage you to buy from a dealer in your area for the best pricing. Prices on the website or phone orders are at full retail price. We do not price match and will not undercut the retail stores that carry our products. However, our dealers do not carry replacement parts and may not carry all of our accessories and logo wear. Those items are available to you on our website.
Yes! Our website allows for shipping to Canada, or we will take phone orders for any item or parts required to maintain a shelter (tents, poles, parts, patch material, etc.) We will charge for the product plus the actual shipping charges. It will be the customer’s responsibility to pay all the importing costs (duties, taxes, etc.) at the time the goods are delivered.
Ice Team is the world’s largest ice fishing organization. It is owned by Clam Corporation. Ice Team’s mission is to educate existing ice anglers, recruit new ice anglers, and promote the best tools on the ice. Please visit Ice Team for more information.
Yes! Shelters and accessories can be purchased directly through our website. Otherwise, please check the Locate a Dealer feature on our website to find a dealer in your area.
When applying a patch it works best to spray some adhesive (we recommend using 3M #77 or 3M #90 spray adhesive) on to both surfaces—the part of the tent where the patch is going to be applied and the patch itself. Wait until the adhesive begins to dry and becomes tacky, then place the patch on the tent, and they will stick together. (Note: Care should be taken to apply the patch evenly and smoothly, since wrinkles or uneven areas will be very difficult to correct once the two surfaces with the adhesive have come into contact with each other.)
The hammock is actually a tent material (just like the tent of your Fish Trap) and it is stored inside the same bag as your Fish Trap tent. Please look inside that same bag and you will find the hammock.
No. A byproduct of burning propane is water. A bigger heater will produce more water vapor. Also, the colder the temperature the more condensation there will be inside the shelter.
While the fabric of the tents on the shelters is water resistant it is not waterproof, so some water from rain or melting snow may come through your tent. It is good to have small holes in the fabric to allow vapors inside the shelter to escape.
It is normal for some of the dark colored coating to come off the inside of the tent. Over time, as you set up and take down the shelter, the dark coating can begin to flake off, especially along the folds in the fabric when the shelter is collapsed. This does not affect the function of the fabric. If you feel that too much light is now entering your shelter in the places where some of the coating has come off, you may wish to apply a new layer of rubberized coating. A product you may use for this is PlastiDip (black), available in an aerosol spray. This is available at many hardware or home improvement stores.
Clam Outdoors tent fabrics are a woven material and these pin holes are part of the thread that the coating did not attach to. Also, sometimes pinholes appear along seams and are simply where the stitching is pulling the fabric. In either case this has no effect on the function of the fabric and is simply an appearance issue.
It is recommended that your tent be dried out completely after each use. If it is not dried out, moisture may cause some damage to the shelter. This is especially important if the shelter is to be stored for a long period of time.
We recommend that you keep your tent in a sealed plastic tote with laundry dryer sheets or moth balls. If the shelter is stored in a barn or shed, take the tent off the house and store it in a rodent-free environment such as in your home.
• Zipper Lube is one brand, often found in the camping section of sporting goods stores. This is a gel applied to the zipper. • There are also a few silicone sprays that may be used to lubricate the zipper.
